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2018 FIFA World Cup Russia host service
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We will organize you a trip to the FINAL and the match for the 3rd place of the 2018 world Cup in a matter of hours from anywhere in the World
We will help you to apply for a FAN ID in an hour
Visa-free entry to Russia during the 2018 World Cup
Contact us right now! Make your dream come true in the 2018 World Cup. It's real.
Поможем оформить FAN ID на месте за один час
We will organise logistics from your house to the stadium
We organize tours excursions to interesting places
We will immediately contact you
Choose a game of the world cup 2018 you want to go to
#49
#51
30 June
#50
#52
2 July | 18:00
#53
3 July | 17:00
#55
2 July | 21:00
#54
3 July | 21:00
#56
30 June
1 June
1 July
15 July | 18:00
6 July
6 July | 21:00
7 July | 18:00
7 July| 21:00
14 July | 17:00
11 July | 21:00
10 July | 21:00
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#60
Match for third place
St. Petersburg, "Stadium St. Petersburg"
THE FINAL
Moscow, "Luzhniki stadium"
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Make your dream come true - inspire your team to win at the stadium, and we will make sure that you visit the match and have a great rest.
Getting to the match is easier than it seems
List of services that will help you find your way in the prices for accommodation, transfer and tickets.
We will help you to choose the best offers in these services right now!
Airport pick-up, TRANSFER
Service package JoyFans:
We meet you at the airport, connect a SimCARD with 4G Internet in Russia, give instructions on your stay and accompany you to the hotel. Help you to get a FAN ID.
INTERPRETATION
We find an interpreter for you for any situation (walks around Moscow after the match, visiting various events). Also we provide you with a guide-interpreter.
PLANNING YOUR STAY IN RUSSIA
We take into account all your wishes and suggestions. On the basis of them we create an individual tour of your stay in Russia during the 2018 World Cup. We organize your leisure time. You will have time to feel and try everything.
Connection to the information hotline for fans
We connect local mobile operator upon arrival to Russia. We provide you with reliable and up-to-date information on any questions that you may have. Always with you on the phone 24/7. More about the service
ORGANIZATION OF THE CONCIERGE SERVICE
We carry out any instructions (bring / withdraw / call / negotiate / book a table / book tickets / pick up goods).
WE WILL CONSULT YOU ON YOUR STAY IN RUSSIA
If you have any question about your stay in Russia during the world cup 2018, text us on Telegram or WhatsApp
Meeting at the airport, local SIMcard connection, escort to the hotel
Interpreter during the stay
Planning your route according to your needs
Connection information hotline fan
Concierge-service
200 €
450 €
On request
150 €
On request
Services and costs
Сalculate the service, answer questions and leave contact details
Select the services you need
Your mobile phone number in international format
How many days do you plan to spend in Russia
+
Dates of stay in Russia
We will call you back within 15 minutes with the best offer for you
Leave contact details
Your mobile phone number in international format
How many days do you plan to spend in Russia
+
Dates of stay in Russia
We will call you back within 15 minutes with the best offer for you
Leave contact details
Your mobile phone number in international format
How many days do you plan to spend in Russia
+
Dates of stay in Russia
We will call you back within 15 minutes with the best offer for you
Leave contact details
Your mobile phone number in international format
How many days do you plan to spend in Russia
+
Dates of stay in Russia
We will call you back within 15 minutes with the best offer for you
Ask your question and leave your contacts
Your mobile phone number in international format
Privacy policy

Privacy policy :
Administration of the site joyfans.ru (the Site) respects the rights of visitors to the Site. We unreservedly acknowledge the importance of the privacy of the personal information of visitors to our Site. By visting the Site, you completely agree with this Privacy Policy.
The main provisions of our privacy policy are formulated as follows:

• We do not share your personal information with third parties.
• We do not share your contact information without your consent.
• You independently determine the amount of personal information disclosed.


Collected information

We collect the following information:
• Your personal information that you knowingly agreed to reveal to us.
• Technical information automatically collected by the software of the Site during its visit.
• Technical information about visiting the Site (depersonalized) also collects the statisticians installed on the site.


Use of information received

• Information provided by you when using feedback widgets, as well as technical information is used exclusively to improve the operation of the site. All contact information you provide to us is disclosed only with your permission. E-mail addresses are never published on the Site and are used by us only for communication with you.


Use of cookies

• We never share your personal information with third parties, except when specifically required by law (for example, at the request of a court).


Providing information to third parties

• The Site uses user authentication technology based on the use of cookies. Cookies are small text files stored on your computer through a web browser.
• If the User uses the Site on the computer used by him for access, cookies can be recorded, which will be used subsequently to automatically authorize the User on the Site, as well as to collect statistical data, in particular about the attendance of the Site. In this case, we never save personal data or passwords in cookies.
• If you still believe that for any reason the use of cookies is unacceptable for you, you may prohibit the saving of cookies on the computer used to access the Site by properly configuring the browser. It should be borne in mind that all services on the Internet using this technology will be inaccessible.


Data protection

• The Site Administration protects information provided by users and uses it only in accordance with the adopted Privacy Policy. The Site uses common security methods to protect information from loss, distortion and unauthorized distribution. Security is implemented by software network protection tools, access control procedures, the use of cryptographic information protection tools, compliance with the privacy policy.


Final provisions

None of the statements contained herein means the conclusion of a contract between the Site Owner and the User providing personal information. Privacy policy will only inform you about the approaches of the Site to working with personal data.


We reserve the right to change this privacy policy at any time without prior notice.
Public offer for the conclusion of the COMMISSION Contract for the purchase of tickets

1. General terms

1.1. "Agent", places the Public Offer on the conclusion of the agreement of the Commission for the purchase of tickets for the Client on its behalf, but at the expense of the Client, for a fee. In turn, the Customer undertakes to reimburse the Agent for the expenses incurred in full.

1.2. In accordance with Article 437 of the Civil Code of the Russian Federation (Civil Code of the Russian Federation), this document is a public Offer, and in the event of acceptance of the conditions set forth below, the person / organization making the Acceptance of this Offer shall pay in accordance with the terms of this Agreement. In accordance with clause 3 of Article 438 of the Civil Code of the Russian Federation, payment is an Acceptance of this Offer, which is considered equivalent to the conclusion of the Agreement on the conditions set forth in the Offer.

1.3. On the basis of the foregoing, carefully read the text of the Public Offer, and if you do not agree with any point of the Offer, you are invited to refuse to enter into this agreement.

1.4. In this Offer, if the context does not require otherwise, the following terms have the following meanings:

"Offer" means the public offer of the Agent (Public contract) addressed to any person / organization who intends to order or purchase or ordering, purchasing tickets for events organized by third parties.

"Agent" is a company cataloging tickets for events organized by third parties on its website.

"Customer" means a person who intends to order or purchase or ordering, purchasing tickets for events organized by third parties.

"Acceptance" means full and unconditional acceptance by the Client of the terms of the Agreement.

"Internet site" is the official website of the Agent, which is a catalog of tickets for events organized by third parties.

"Ticket" - a document certifying the right of the Client to attend the event and containing all the necessary information about this event.

"Order" means the tickets selected by the Client, when placing an Order on the Internet site, indicating the cost, including the agent's remuneration and the cost of delivery of tickets to the Customer.

"Delivery" means the direct transfer of the Ticket from the employee of the Delivery Service to the Customer in the place indicated by the Customer as the delivery address.


2. Subject matter of the agreement

2.1. The Agent undertakes to purchase and deliver tickets for the Client on its own behalf, but at the expense of the Client, for a fee. In turn, the Customer undertakes to reimburse the Agent for the expenses incurred in full and to pay the remuneration. The cost of tickets indicated on the site includes the amount of the Agent's remuneration and the cost of delivery of tickets to the Client. The Agent provides tickets to the Client and is responsible for the validity of the tickets provided.

2.2. This Agreement and its annexes are official documents of the Agent and an integral part of the Offer. The current version of each of the above documents is posted on the Internet site.


3. Placement of the Order

3.1. The Customer makes an order to the Agent via the Internet site or in any other accessible way.

3.2. When placing an Order on an Internet site, the Client undertakes to provide the following information about himself: surname, first name, patronymic (in Russian); actual shipping address; mailing address; E-mail address; Contact phone numbers.

3.3. When collecting and processing personal data of Clients, the Operator is guided by the provisions of Federal Law No. 152 of the Federal Law "On Personal Data" of July 27, 2006.

3.4. The client is responsible for the content and reliability of the information provided when placing the Order.


4. Payment of the Order

4.1. The order can be paid in cash to the courier, VISA / MASTERCARD plastic card, or by bank transfer.

4.2. Payment by the Customer of the Order on the Internet site or in cash to the courier means the acceptance by the Customer of the terms of this Agreement. The day of payment of the Order is the date of acceptance of the Offer by the Client.


5. Execution of the Order

5.1. The term of execution of the Order depends on the availability of tickets and the time required to process the Order. The term of execution of the Order in exceptional cases can be agreed with the Client individually, depending on the features of the order.

5.2. The order is considered executed from the moment of payment of the order.


6. Delivery of the Order

6.1. The Agent delivers the tickets to the Client through Courier delivery to the address indicated by the Customer. The agent may conclude a contract of delivery with a third party on behalf of the Client, at his expense.

6.2. The price of the delivery is included in the cost indicated on the Agent's website.

6.3. The terms of execution of the Delivery of the Order shall be from one working day from the moment of receipt of the Order. The maximum delivery time depends on the complexity of the Customer's order.


7. Cancellation and cancellation of purchased services.

7.1. Tickets are refunded only in case of cancellation, replacement or transfer of an event in accordance with the rules established by the event organizer (time and address for refunding tickets). Attention! Exchange and refund of tickets at the request of the client is not made.

7.2. In case the order was paid by a bank card, the refund is made on the same bank card.

7.3. The details of each specific cancellation of Tickets and the possibility of making any return are specified in each specific case, but in the case of cancellation of ordered and already paid services for any reason, the penalty is 100% of the cost of the services canceled by the Buyer, irrespective of the cancellation deadline prior to the start date of the event.

7.4. In case of the Buyer's refusal of already paid Tickets, it is possible to place the paid services for a secondary sale. The parties agree on the terms and prices of the re-sale in each separate case in addition. In such cases, the Seller can accept such an order on the terms of an additional commission, but can not guarantee the sale of these tickets.


8. Special conditions and responsibilities of the parties.

8.1. The Agent provides tickets to the Client and is responsible for the validity of the tickets provided.

8.2. The risk of accidental loss, damage or loss of a ticket passes from the Agent to the Client from the moment of its actual transfer.

8.3. The agent is not responsible for providing the services themselves, the right to which the ticket gives, for the cancellation or postponement of the event for any reason.

8.4. All disputes and disagreements between the parties are settled during friendly negotiations. If the parties do not reach a compromise, the disagreements must be settled in the appropriate court of the Russian Federation, in accordance with the procedure established by law. Applicable law is the law of the Russian Federation. The place of transaction is considered to be Moscow.


INFORMATION ABOUT THE PAYMENT PROCESS

Payment by credit card

For online payment, you can use bank cards Visa, Visa Electron, MasterCard, Maestro and MIR. If your card is signed to 3D-Secure, the authorization of your payment will be made using a one-time password.

Entering and processing of confidential payment data is made on the side of the processing center. No one, even the seller, can receive the bank card details entered by the client, which guarantees full security of his money and personal data.

After successful payment, an electronic receipt is sent to the e-mail of the payer, confirming the payment and containing its unique identifier.
To pay by credit card, please, fill in the short payment form:
1. choose the type of the payment system (Visa, MasterCard, MIR);
2. enter the card number (16 digits on the front side of the card);
3. enter the CVC / CVV number (3 digits that are printed on the back of the card, on the signature strip);
4. name and surname of the cardholder (in exactly the same way as they are written on the front side of the card) and other necessary personal data;
5. The validity period of the card, which is written on the front side of the card.

All questions related to the payment process can be made to the specialists of the 24-hour multilingual support service by phone +7 495 134-07-29.

Payment technologies comply with the international security standards of the payment card industry, which is confirmed by the first-level PCI DSS certificate.

The scoring system for monitoring and combating fraudulent transactions, developed by specialists, allows to minimize risks for all kinds of fraud, characteristic for Internet commerce. The payment system supports 3-D Secure as an additional level of security for payments.

Service

Airport pick-up, connecting a local SIMcard, escort to the hotel - 230 USD
Interpreter for the duration of stay - 530 USD per day
Planning your route according to your needs - on request
Connection to the information hotline for fans - 180 USD per day
Concierge service - on request
2018 FIFA World Cup Russia host service
IP Shapovalov Anton Nikolaevich
INN: 381260399878 Legal address: Russia 111250 Moscow, Krasnokazarmennaya, 16